/ Human Problems/ Too Much Information
Filter · 01 / 04

Too Much
Information.

The world keeps trying to tell you everything. Brains keep trying not to listen to most of it. The biases below are the small, useful, sometimes embarrassing ways we decide what's worth noticing.

Biases in this category11
StrategyFilter aggressively
Watch for in designConfirmation, anchoring, noise
Common workshopsResearch synthesis, prioritisation
All 11 biases · Too Much Information

The filters you should know.

Tap any card for the full entry. Pages marked coming soon are still being written.

Confirmation Bias

We notice and remember evidence that fits what we already believe.

Discovery & Research · Testing & Validation

Availability Heuristic

Things easy to recall feel more common, true, or important.

Support Decision-Making · Consideration

Attentional Bias

Recurring thoughts and worries quietly steer what we see.

Drive Engagement · Encourage Exploration

Frequency Illusion

After noticing something once, we suddenly see it everywhere.

Discovery & Research · Measurement & Iteration

Negativity Bias

Bad outcomes register louder and stick longer than good ones.

Build Trust · Reduce Friction

Selective Perception

Expectations filter what users actually see on a screen.

Support Decision-Making · Active Use

Bias Blind Spot

We catch bias in others while believing ourselves clear-eyed.

Measurement & Iteration · Design Critique & Review

Change Blindness

We often miss large changes in our visual field when our attention is elsewhere.

Reduce Friction · Active Use

Illusory Truth Effect

Repeated exposure makes a claim feel more credible — even when it's false.

Build Trust · Increase Conversion

Inattentional Blindness

We miss unexpected things in plain sight when our attention is elsewhere.

Reduce Friction · Active Use

Automation Bias

We over-trust automated outputs and under-scrutinise what algorithms tell us.

Build Trust · Promote Ethical Choice

Base Rate Fallacy

Vivid cases override base-rate statistics when we judge what is likely or typical.

Measurement & Iteration · Data & Analytics Analysis

Bizarreness Effect

Bizarre or surprising details are remembered better than ordinary ones — and mistaken for the norm.

Aid Memory & Recall · Drive Engagement

Choice-Supportive Bias

We retroactively upgrade choices we have already made, remembering them as better than they were.

Improve Retention · Build Trust

Congruence Bias

We prefer testing one favoured hypothesis over comparing plausible alternatives.

Testing & Validation · Usability Testing

Conservatism Bias

New evidence updates our beliefs more slowly than Bayesian logic would predict.

Measurement & Iteration · Data & Analytics Analysis

Continued Influence Effect

Debunked misinformation continues to influence reasoning even after people accept the correction.

Build Trust · Promote Ethical Choice

Contrast Effect

Perception of a stimulus shifts depending on contrasting items seen immediately before or beside it.

Increase Conversion · Increase Perceived Value

Distinction Bias

Side-by-side comparison exaggerates minor differences between similar options.

Support Decision-Making · Increase Conversion

Expectation Bias

Expectations distort observation: we notice and interpret evidence to fit what we already believe.

Testing & Validation · Usability Testing

Experimenter's Bias

Researchers unconsciously influence experiments toward expected outcomes through subtle cues and procedural choices.

Testing & Validation · Usability Testing

Focusing Effect

People overweight attributes that are prominent in discussion or comparison while neglecting others that matter in use.

Support Decision-Making · Increase Perceived Value

Humor Effect

Humorous information is remembered better than non-humorous information.

Aid Memory & Recall · Drive Engagement

Money Illusion

People think in nominal monetary values rather than real purchasing power or relative cost.

Increase Perceived Value · Conversion

Mood-Congruent Memory Bias

Current mood biases recall toward mood-matching memories — sad moods retrieve sad episodes more easily.

Improve Retention · Re-engagement

Naïve Cynicism

People assume others' actions are driven by self-interest and manipulation more than they actually are.

Discovery & Research · Stakeholder Alignment

Naïve Realism

People believe they perceive reality directly and that those who disagree are uninformed, irrational, or biased.

Discovery & Research · Research Synthesis

Observer Effect

People modify behaviour when they know they are being observed.

Testing & Validation · Usability Testing

Observer-Expectancy Effect

Researchers' expectations unconsciously influence participants' behaviour and results.

Testing & Validation · Usability Testing

Omission Bias

Harm caused by inaction is judged less harshly than equal harm caused by action.

Promote Ethical Choice · Conversion

Ostrich Effect

People avoid information that threatens their self-image or comfort — figuratively burying their heads.

Drive Engagement · Build Trust

Post-Purchase Rationalization

After committing to a choice, people inflate benefits and downplay flaws to reduce cognitive dissonance.

Improve Retention · Build Trust

Self-Relevance Effect

Information related to the self is processed more deeply and remembered better.

Drive Engagement · Aid Memory & Recall

Semmelweis Reflex

New evidence that contradicts established norms or identity is reflexively rejected.

Definition & Strategy · Research Synthesis

Subjective Validation

People accept vague or general statements as personally meaningful and accurate.

Build Trust · Drive Engagement

Weber–Fechner Law

Perceived intensity of a stimulus is proportional to the logarithm of its physical magnitude — we notice relative change, not absolute.

Increase Perceived Value · Support Decision-Making
Keep going

Three other ways minds bend.

Not Enough
Meaning

02 / Connect

Not Enough
Meaning

Stories, patterns, and confident-sounding causes filling in the gaps.

16biases Browse

Need to
Act Fast

03 / Decide

Need to
Act Fast

Decisions made before the picture is complete — and how to design for them.

15biases Browse

What Should
We Remember

04 / Recall

What Should
We Remember

Memory as reconstruction — peaks, endings, and the odd-one-out.

10biases Browse